Last updated: 9 October 2026
This Privacy Policy explains how Marketnair handles personal information when you visit marketnair.com, place an order, create an account or contact us.
Information we collect
When you shop or contact us, we collect information you provide, such as your name, email address, phone number, billing and delivery addresses, order details and customer-support messages. If you request a refund for a damaged item, we also collect the evidence you submit, such as photographs or videos.
Our website may record technical information such as your IP address, browser and device information, and security logs. Account, cart and session cookies help the store remember your selections and keep you signed in.
How we use your information
- Process orders, payments, deliveries, cancellations and refunds.
- Manage your account and respond to questions or complaints.
- Send order confirmations and other messages about your purchases.
- Protect the website, prevent fraud and resolve disputes.
- Meet applicable accounting, tax and legal obligations.
We use information to fulfil our contract with you, meet legal obligations and pursue legitimate interests such as operating a secure store. Where consent is required, we seek it separately. You may withdraw consent without affecting processing that took place before withdrawal.
Payments and service providers
Information needed to process your order may be shared with payment providers, delivery partners, hosting and website-support providers. These providers receive information relevant to the services they perform. Payment providers handle payment information under their own privacy notices; the checkout identifies the available payment methods.
We may also disclose information where required by law or necessary to establish, exercise or defend legal claims.
Cookies and external links
We use cookies needed for account, cart and checkout functions. You can manage cookies through your browser, although blocking essential cookies may affect the store. Any optional tracking that requires consent should only operate after that consent is obtained.
Links to WhatsApp, social networks and other external websites take you to services with their own privacy policies. Information you send through those services is also handled under their terms and privacy notices.
Retention and security
We retain personal information for as long as needed to fulfil the purposes described here, including order support, recordkeeping, dispute resolution and applicable legal requirements. Retention depends on the type of information and the reason it is held.
We use reasonable safeguards to protect personal information. No online service or method of transmission can guarantee absolute security. Please keep your account credentials private.
International processing
Some service providers may process information outside Nigeria. Where personal information is transferred internationally, applicable data-protection requirements and appropriate safeguards must be followed.
Your privacy rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing or a portable copy. You may also object to certain processing and withdraw consent where processing relies on consent. We may need to verify your identity before responding.
To make a request, contact us using the support details below. You may also lodge a complaint with the Nigeria Data Protection Commission.
Contact and updates
For privacy questions or requests, contact Marketnair at themarketnair@gmail.com
We may update this policy to reflect changes to the store or applicable requirements. The date above identifies the latest version.